Privacy Policy

Allen Credit and Debt Counseling Agency (ACDCA) respects your privacy. We are committed to ensuring this privacy and are continually researching the best security options available for protecting all data collected from you. You can browse our site anonymously. We do not collect any personal information while you browse. We do, however, gather information about our site such as the number of visitors, length of each visit and which pages are most commonly used to enter and exit the site. We also use cookies to enhance the delivery of courses. If you voluntarily choose to sign up for one of our on-line courses, various types of personal information will be gathered. Confidential information collected includes name, address, telephone number, social security number, employment, and creditor information. The information gathered will be used to complete the course requirements. ACDCA does not sell, rent, loan, trade or lease any personal information collected at our site, including any confidential information gathered for an on-line course. All personal information is used strictly for the completion of the course.

Security Policy

We regularly review our security standards and procedures to prevent unauthorized access to your personal information. We will only permit authorized employees, who have been trained in the proper handling of customer information to have access to your data. Course information can only be accessed after identity is confirmed through the use of a user name and password. It is the responsibility of each customer to protect their user name and password. Your payment and personal information is always safe. Our Secure Socket Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. Your information is encrypted, ensuring no one else can intercept and/or read it over the internet.

Refund Policy

Refunds can be requested before completion of program. If program is completed prior to the request, then refunds will be reviewed on a case by case basis.

Delivery Policy

Once payment has been authorized for a session, access is granted immediately to the session for a registered user. If a payment is mailed to Allen Credit and Debt Counseling Agency, we will notify you immediately upon receipt of payment that access to the session has been granted.